- We provide our patrons one of the best experiences of online shopping that is hassle free and reliable. We take care of all parameters that ensure your delivery reaches you in a sound state.
- Once the order is shipped from the warehouse, it cannot be canceled. When the shipment is delivered and if the customer receives a faulty product then he or she can raise the return request.
- Orders in India, once shipped, are typically delivered in 1-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
- Due to the ongoing pandemic, our courier partners are working with limited staff. Delivery of your orders may be delayed by up to 15 days.
- We ship pre-order products on the date given in the product description, as far as possible. However, there may be a slight delay in shipping in case of an unforeseen surge in demand or any similar issue. Rest assured, our customer experience team will keep you updated on the status of your order.
- We provide FREE shipping on all orders worth Rs. 750 or above in India. A shipping charge of Rs. 50 is payable only on orders below Rs. 750.
- If you choose COD payment method, we levy a Rs. 50 COD charge for every product you order. For example, if your order includes three products, you will be levied a COD charge of Rs.150
- To track your order once it has been dispatched from our warehouse, an email and SMS will be sent with a link. You can also track it from your account on the website by Selecting ‘Orders’ from the website and then clicking on ‘Track Order’ for the respective Order ID.